Whatever business you’re in and however tech-centric you’ve been, you’re more so today than you were yesterday and you’ll be more so tomorrow than you are today. And so IT goes, until one day we awaken to the reality that we’re all in the technology business. At that point (and it’s not a distant one), how we do IT will be THE critical success factor in determining how well we do in business and whether we’ve earn the right to continue being in business at all.
So, if technology is increasingly part of every business’s core, can we expect to see more or less outsourcing of IT? Logic says less. After all, the business case for IT outsourcing was been built upon the premise that IT was not core to most businesses. If it is becoming so, then the case for outsourcing IT is becoming weaker by the day. Enter the case for IT insourcing.